Order Tracking
When your order is shipped, you will receive updates on the shipping via SMS or email.
We aim to process and pack your order as fast as possible. This means your shipping address can only be changed if your order has not left the warehouse. To change your shipping address, contact our customer service team as soon as possible on the live chat or at sales@bigbedding.com.au
Difficult Shipping
Although we offer FREE shipping Australia wide sometimes we are unable to provide this service for all of Australia. Metro areas will always obtain free shipping, to some of our regional areas if free shipping can not be provided we will make contact with you and advise you of the options available.
In most cases free shipping is still guaranteed for regional Australia. We work very hard to include regional and rural Australia and helping stay connected with all the big brands and latest offers.
We will always try our best to keep shipping low or Free for all of Australia.
If you are unsure if shipping will be included you can contact us via the chat or our contact us page.
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